How much it costs and how long does it take? Find it all out here on our delivery information page. We offer a wide range of services to offer the most convenience for our customers. If you have any questions which are not answered here, head over to the Contact Us page to ask us.

How long does it take to process & dispatch an order?

We endeavour to process all orders placed before 1:30PM on weekdays on the same day* (although we often try to dispatch as many orders placed after 1:30PM as we can!). If your order is placed after 1:30PM, it may be processed the following working day.*

During peak periods such as Christmas, Father’s Day, etc. there may be a slight delay in the dispatch of your order, so please allow extra time for delivery. Should you require your order urgently, we strongly suggest you opt for Next Day Guaranteed delivery method, and we will treat your order as utmost priority over standard delivery orders.

The delivery time stated against each product provides an estimate of how long it will take to deliver an item in working days. We will often outperform these estimates but on occasions, and rarely due to circumstances outside of our control your product may be delayed.

International Delivery

We no longer offer international delivery due to vastly increased costs and paperwork.

UK Delivery Information

Our delivery charges are based on the weight of your order.  Most of our UK deliveries are sent via Royal Mail or DPD.

Free Delivery

Cost: Free delivery on orders over £50

Delivery Time: Royal Mail Tracked24

Tracked: Yes

Standard 2nd Class

Cost: From £1.19

Delivery Time: 2 – 3 Working Days

Tracked: No

Standard 1st Class

Cost: From £2.39

Delivery Time: 1 – 2 Working Days

Tracked: No

Tracked48 Delivery

Cost: From £3.99

Delivery Time: 2 Working Days

Tracked: Yes

Please Note: Standard UK delivery time is 3 to 7 days. However, please allow at least 21 days for delivery before contacting us, as we are unable to investigate with Royal Mail until this time has passed. If you have ordered a large item, please check that your local Royal Mail sorting office is not holding it for collection.

Standard Delivery: For flat / small items, we ship using Royal Mail. For larger items (shoes) we will often use Royal Mail, DPD or DHL.

Priority First-Class Delivery sees your order processed before any Standard Delivery orders in our queue. 99% of the time we ship First-Class orders using Royal Mail. There may be occasions where we use other couriers such as Parcel Force 24 or similar. Please be aware that we can make no guarantees on the speed of the postal/courier service used and therefore why we recommend allowing 2 working days for receipt of your goods.

PLEASE NOTE:

  • Bank Holidays add an extra working day to the estimated delivery lead times.
  • If your delivery address is in the Scottish Highlands & Islands, Isle of Man and Northern Ireland, delivery times may be extended (though this is usually no more than 1 working day delay)