Feetus – What have we been up to?

Hello and welcome back to the Feetus blog. You may be wondering what Feetus has been up to, as we’ve been fairly quiet over the last year. Well as you may have seen on social media or a previous blog post we actually had a little fetus of our own , a baby girl born in November last year.

It was also last year that we had an extremely rough time with the launch of our new website. What was supposed to be quite a smooth transition turned out to be a six month plus ordeal of issue after issue with moving data across from the old site including customer data product data and the likes and it just turned out to be an extremely laborious task. However, we are now on the other side of it and I’m happy to say that the new website is up and running, fully functional and working better than ever.  You’ll now find that you can use the website much more easily on mobile and tablet devices you can manage your account in a lot more detail, request returns online and it also allows us to manage your orders in a much more efficient way. So what started off being a very very drawn out process of launching a new website has finally ended up completed.

And as if that wasn’t enough and just because we don’t like to do things by halves, we have also moved premises no less than three times in the last roughly 12 to 18 months. We moved into a new unit which had an attempted break-in over Christmas of 2018 so we moved out of there immediately and moved back into where our offices were located temporarily. We then stayed there little longer than expected, then we moved again and for a third and final time to the premises where we are right now where we have combined our office and warehouse into one unit. We did this with the same mindset of relaunching the website in that it would vastly improve our efficiency in processing and managing orders.

Now this turbulent last year or so has not only had a huge impact on how we actually run the business but it’s also had a huge and very disappointing impact on the level and quality of service that we provide. Many, many of our customers will know that we hold ourselves to extremely high standards of customer service and with everything that’s gone on over the last year, we have seen those levels drop, which is for me the worst part of the whole situation and one that I can’t apologise enough for. We had a period between websites where orders disappeared into the cosmos and we were unable to access our old system to process these. I have tried to address this issue, but if anybody was affected by this, please do contact me on shaun@feetus.co.uk so I can make it right!

Now we have the global pandemic that is the Corona Virus, but I think we’ll leave that for another blog post!

Feetus.co.uk: Number 1 Sport Shop

Customer Reviews of Feetus.co.uk

What Customers Think of www.Feetus.co.uk

Ever stumbled across an online store; you like their prices, the site has a nice feel, but you have never heard of the company and it might just put you off? I have. What’s the next thing you do? You might type in Google: “customer reviews of website x” to see what other people think of them… Depending on how others have rated that particular online store, this makes an impact on your decision…

You Love Feetus.co.uk (The Highest Rated Sport Shop!!)

Luckily for us, our customers love us. We love to give the best possible customer service. We like to throw in freebies, and surprise our customers. We’re here to offer help and advice, whether you email us, phone us (07749 545 631), or chat to us via our online chat facility. And to prove that our customers love us, here’s a list of our most recent reviews:

Customer Reviews of Feetus.co.uk

Lou H: Rating (Cost / Customer Service / Quality) : 5 / 5 / 5

Fantastic service. Can not fault them as a company. Great on line advice, prompt postage, after sales care and discounts. Don’t hesitate purchasing from feetus.

David Turner: Rating (Cost / Customer Service / Quality) : 5 / 5 / 5

Great service, speedy delivery and love the extras you get to, Thanks will use again.

Sam Cassidy: Rating (Cost / Customer Service / Quality) : 5 / 5 / 5

I initially received a pair of Vibram five fingers that I couldn’t get on because of my high arches. When I contacted Feetus and explained, they were only too happy for me to exchange the product. However, some time elapsed before I was able to post the shoes back for a replacement pair (lace ups) but they were still happy to help me out. I’m really grateful as I love my new lace-up five finger running shoes and can’t wait to start training for my next ultra marathon in them.
Thank you so much for the brilliant customer service – I’ll definitely be shopping with you again :).

Amita: Rating (Cost / Customer Service / Quality) : 4 / 5 / 5

I had ordered Vibram five fingers KSO shoes for my son. The responsiveness of Feetus team was exceptionally good. Team was always online to help me to resolve my queries, track the order and ensured that I will get the shoes delivered in less than 24 hours duration. The shoes were packed well along with the toffees :). Also the quality of shoes was very good.
Feetus is very trustworthy and responsible group. I would encourage people to buy sports accessories / shoes etc. Online from Feetus UK.

Karl Cushway: Rating (Cost / Customer Service / Quality) : 5 / 5 / 5

I remember talking to Lee before he opened his store and it was good to see someone who knew about the products he was selling. I’ve bought from him a number of times and will continue to buy from him in the future. There are some fantastic offers and you won’t be able to find shoes for a cheaper price, along with the advice and expertise offered to help you make the right purchase.

Zoma: Rating (Cost / Customer Service / Quality) : 4 / 5 / 5

I finally decided to jump on the minimalist wagon. I wanted to get my Vigrams from a recommended retailers. Feetus were absolutely brilliant. I received immediate confirmation of my order and within 2 days I was walking around in my new 5 fingers. Totally recommend this company. Super service.

Rhys Robinson: Rating (Cost / Customer Service / Quality) : 5 / 5 / 5

Briliant customer service. Initial had some sizing issues with the Vibram SeeYa and Lee was fantastic in advising me in what shoe would fit my training needs. I should have phoned to start with but I am not use to such good service from a seller!! Ended up going with the Komodo, also bought some Red Venom calf guards and these are better than my Skins!! Would recommend to any one!

Jennifer Howland: Rating (Cost / Customer Service / Quality) : 5 / 5 / 5

Great value – the cheapest I have found for a new pair of vibram’s. Dispatched quickly so far so good

 

The Brand New Vibram FiveFingers SS13 Stock Is Here!

We received a BIG ORDER from Vibram yesterday. 

In this BIG order, included the red-hot EL-X and the super-cool Trek Sport Sandal – Both of which are brand new styles of Vibram FiveFingers for Spring/Summer 2013.

EL-X_13M0102_COPPIA
EL-X Grey / Orange / Black

EL-X - Black
EL-X – Black

It has taken a lot longer than we expected for them to arrive, but we’re glad they’re here – and they’re in good company too. Popular styles are now (finally) replenished after Vibram’s popularity in the UK saw the likes of the Bikila LS, the KSO, and the Trek Sport SELL OUT!

The Bestseller: The Bikila LS
The Bestseller: The Bikila LS

The Ever-Popular Trail Favourite: The Trek Sport
The Ever-Popular Trail Favourite: The Trek Sport

The Mighty KSO
The Mighty KSO

In their debut day, the EL-X has proved most popular by a country mile, dominating our orders. Not surprisingly really, given it is now Vibram’s best-value offering – as well as being so lightweight, versatile, and good-looking.

THANKS TO EVERYONE WHO PRE-ORDERED

We always like to say ‘Thanks’ to our customers – That’s why we pop gifts in each order. But on this occasion, we owe a huge thank you to our patient customers who endured the long wait for their Vibram FiveFingers. THANKS!

…And our customers like to say Thanks too: Check out these lovely reviews here: http://www.freeindex.co.uk/profile(feetus)_530565.htm

 

Free Delivery and Free Gift

Don’t forget… All of the barefoot and minimalist running shoes come with FREE DELIVERY, and if you spend over £50 with us, we also give you a FREE FEETUS NECK TUBE.

Feetus Logo - Leaders in barefoot and minimalist running wear

Thank You

This is a very brief post to say THANKS for visiting www.feetus.co.uk. 

Our online store was launched yesterday (20th February, 2013), and although we have some fantastic barefoot and minimalist gear , from Vibram FiveFingers and VIVOBAREFOOT to Inov-8 and Injinji, it was the Xero Shoes huarache-style sandals that completely stole the show. They flew off the shelves! 

Have you placed your 25%-off Order?

You will be pleased to know that we’re still offering a whopping 25% off EVERYTHING. This fantastic welcome offer is only valid for ONE MORE WEEK, ending midnight on 28th February 2013.

Simply enter ILOVEFEETUS25 at the checkout, and don’t forget that when you spend over £25 we will ship the goods to you absolutely free!

25 percent special offer at www.feetus.co.uk for Vibram FiveFingers, VIVOBAREFOOT, Xero Shoes, Injinji, Merrell, Inov-8, barefoot running shoes and socks - best in the UK
Get your 25% off NOW

All Injinji toe socks now have a further 25% off, so you will be able to grab some massive bargains there!

Exciting Times: SagePay. More Stock. Site Improvements. Blog Update

Sage Pay will be introduced very soon, but for now, you can pay 100% securely with PayPal.

Over the next week you will see fantastic new products and an increased size-range added.

And although www.feetus.co.uk is already a lovely-looking, well-oiled machine, we’re still working on making it EVEN BETTER. You will benefit from better product filtering to find exactly what you’re looking for, in what size, and which colour, plus much more…

We will also be importing all of our existing blog posts from our previous WordPress blog: FeetusOnline.Wordpress.com

In the meantime, get running!

THANKS